FAQs of Shipping

How much time do you take to prepare the order?

Quick heads up – your fantastic orders are our top priority! 🌟 We're on it like glitter on a Friday night. All orders will be sprinkled with love and processed within 2–3 business days (excluding Saturdays after 7 pm IST, Sundays, and those oh-so-needed holidays). We ship to all addresses within India. Get ready to rock your Sheisin style in no time!

We also like to double-check addresses and orders for a smooth delivery via calls and whatsapp messages. If validation doesn't high-five, we'll reach out for a quick update. If all else fails, don't worry, your order might take the last seat on our list, for custom orders we cancel and refund in 5-7 business days from the date of order placed– no fuss.

Is Cod available?

Exciting news – Cash On Delivery (COD) is a breeze for orders below β‚Ή4000! πŸŽ‰ But wait, there's more magic – for orders above β‚Ή4000, treat yourself to a hassle-free pre-paid order without any delivery fee. Oh, and did we mention? Pre-paid orders zoom to the front of the line for super-fast processing. Bonus: Enjoy free shipping on all pre-paid orders! 🚚✨

Why is my order delayed?

Sometimes, when our Sheisin family is buzzing with orders during busy times, your shipment might take a teensy bit longer – just a few days extra. But don't worry, we'll keep you in the loop! In the rare event of a significant delay, we'll drop you a friendly email or give you a quick ring. Your excitement matters to us, and we're working hard to get your stylish goodies to you ASAP.

Thanks a bunch for your patience and for being part of the Sheisin family!

How will I get order tracking details?

Once your awesome order is all set to sail to you, keep an eye on your inbox for a cool Shipment Confirmation email and a friendly message from our delivery pals at πŸ“¦Shiprocket. They'll share a tracking number that'll be ready to roll within 24 hours. Get ready for the play-by-play: Shipped, Picked Up, In-transit, Reached near your hub, and the grand finale – Out for delivery! Please give us your working email and contact number for smoother communication.

What if my order is damaged/misplaced/stolen?

We want your Sheisin experience to be nothing short of fabulous! 🌟 In case your order takes a tumble during its journey, don't stress. If you find yourself in this unfortunate situation, shoot us an email at contact@sheisin.in with some pictures for a quick fix. Remember to save all packaging materials and the damaged goods before filing. Lastly, if your order shows up as delivered but does a ninja vanish, drop us a line at contact@sheisin.in. We'll launch an investigation, and within 21 days, you'll either have a replacement or a refund. Your Sheisin satisfaction is our top priority!